- Application
- For new surfaces Sealants should never be applied to freshly laid paving. It usually takes at least 3 or 4 months for the jointing sand to properly settle and for any efflorescence to disappear. We recommend that you do not seek to get your paving sealed for at least 6 months after installation. Should it be sealed too soon, you will be sealing in any problems and the application of sealant cannot easily be reversed.
- For old surfaces fully clean off with power wash, apply premium weed and moss inhibitor. Allow to dry thoroughly (a minimum of 3-4 days of completely dry weather) and re-apply jointing sand prior to sealant application.
- Ensure the entire area is completely dry, clean and free of debris.
- Remove all traces of weeds, algae stains, lichen and any other old stain.
- Ensure no sand remains on the surface of the blocks.
- On occasion, washing or pressure cleaning will cause reactive efflorescence and substrate saturation. Therefore allow at least 2 weeks between cleaning and application of sealant to allow to dry out and to check for reappearance.
Test Patch
Some sealants may impart a glossy, wet look that isn't always to everyone's taste and some products may not be suitable for your particular type of paving. Therefore, it is always advised to test the sealant on a small discreet area before applying it to the whole driveway or patio.
Always perform a test patch on block paving as you may find that the ground is holding water. The block may appear surface dry, however the block underneath may still be wet.
Depending on the porosity of the blocks, a primer coat may need to be applied, this would allow the smaller pores in the blocks to be filled prior to application of neat sealant. Dilute the sealant with xylene at a ratio of 1:1. Its advised that sealants are applied to block paving by someone in the trade. This is because once the sealant has been applied, it cannot easily be removed. A professional will also be able to advise on how many coats should be applied.
Please note solvent based sealants may bloom should damp or moisture be present before full cure has taken place. Solvents are released during the cure that normally permeate through the sealer, however if the sealant is applied too thickly, the substrate is damp or cold, blooming may occur giving the appearance of milky white or silvery cloud effect, this may look patchy, spotty in certain areas or across the whole driveway or patio.
Delivery
All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods. When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order. All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is next working day subject to availability. However, delivery may take up to five working days.
Returns
If you need to return a product purchased from Multicrete then you have 28 days to do so. The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.
- The goods should also be returned with their original box, packing and accessories.
- Any products which have been manufactured to order will incur a 15% restocking fee.
- If the return is due to missing or faulty parts, then we will offer a full refund or replacement provided we are aware of this within 14 days.
- Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
- Make sure you obtain a proof of postage. Returns sent by post are at your own cost.
All pallet orders paid and taken before 12.30pm will be dispatched on the same day on a next day service, this excludes weekends. We request that the courier contacts you approximately one hour before the pallet delivery. All pallet deliveries to residential address are kerb side drops.
Please view our full delivery and returns policy for further information.
01706 212135
